FAQ

🐾 Frequently Asked Questions

Where do you ship?

We currently ship Australia wide only 🇦🇺. 

How much is shipping?

Shipping is completely free Australia wide. No minimum spend, no hidden fees.

How long will my order take to arrive?

Our orders typically arrive within 10–12 business days. You’ll receive tracking details once your order has been dispatched.

Where are you based?

We’re based in Australia, inspired by our bulldog Porky and designed for Aussie dogs who love the outdoors.

Can I return or exchange my order?

If your item arrives damaged, please contact us at info@porkyco.com within 7 days of receiving your order. We’ll do our best to make it right.

Do you offer international shipping?

Not yet! For now, we’re focused on serving our Aussie customers first.

How can I contact you?

For any questions, email us at info@porkyco.com and we’ll get back to you within 1–2 business days.