FAQ

Where do you ship from?

Our products ship from two locations:

Australia (our new branded hats)
International supplier (original hat styles)

This allows us to continue offering popular styles while expanding our branded range.

Do you ship internationally?

Yes. Our branded collection ships to the United States, Canada, and New Zealand.

Our original collection ships to the United States, Canada, New Zealand and selected European countries.

How much is shipping?

Signature Hats: (ships from Australia)

Australia: Free standard shipping on all orders
USA & Canada: $19.95 AUD
New Zealand: $14.95 AUD

Original Hats: (ships from International supplier)

Australia: Free standard shipping on all orders
USA & Canada: $11.95 AUD
New Zealand: $9.95 AUD
Selected European Countries: $9.95 AUD

Why did my order arrive in separate parcels?

If your order includes items shipped from different locations, they may arrive separately.
You’ll still receive everything you ordered — just in more than one delivery.

How long will my order take to arrive?

Australian orders:

Branded hats: 3–8 business days
Original hats: 10–12 business days

International Orders:

Our branded collection ships to the United States, Canada, and New Zealand.

Estimated delivery times:

USA & Canada: 10-15 Business Days
New Zealand: 8-12 Business Days

Our original collection ships to the United States, Canada, New Zealand and selected European Countries.